Frequently Asked Questions
Your Pet Grooming Questions Answered
What grooming services do you offer?
We provide a wide range of grooming services, including baths, nail trimming, ear cleaning, coat brushing, de-shedding, and specialized treatments like hypoallergenic shampoos and flea/tick treatments.
How often should my pet be groomed?
Grooming frequency depends on your pet’s breed, coat type, and lifestyle. Typically, pets benefit from grooming every 4-6 weeks to maintain coat health and hygiene.
Is grooming available for all pet sizes and breeds?
Yes, we cater to pets of all sizes and breeds. Our services are tailored to meet the specific needs of each pet, whether they have long or short coats.
How do you ensure the safety of my pet during grooming?
Our professional groomers prioritize your pet’s comfort and safety. We use gentle techniques, safe tools, and a calm environment to ensure a stress-free experience.
Can I add extra services to my grooming appointment?
Absolutely! Add-ons like teeth brushing, freshening spritz, or paw moisturizing can be included for a more comprehensive grooming session.
Dog Boarding Insights & Answers
What does your dog boarding service include?
Our dog boarding offers spacious kennels, daily walks, playtime, feeding, medication management, and round-the-clock care from a trained staff. Your pet’s comfort and safety are our top priorities.
Can I bring my dog’s favorite items to the boarding facility?
Yes, you are welcome to bring your pet’s bed, blanket, toys, or food to help them feel at home during their stay.
How do you ensure my dog’s safety during boarding?
We provide 24/7 on-site supervision, secure enclosures, and private surveillance suites. Daily health checks and consistent monitoring ensure your pet stays happy and healthy.
Are there options for regular updates while my dog is boarding?
Absolutely! We provide daily updates, including photos and notes about your pet’s activities, meals, and overall well-being.
What are the requirements for boarding my dog?
All dogs must be up-to-date on vaccinations and flea/tick prevention. Please provide proof of vaccination and any special dietary or medication instructions before their stay.
Fur Plan FAQs, Grooming Made Easy
What is included in the Fur Plan?
The Fur Plan offers monthly grooming services, including baths, blow-drying, nail trimming, ear cleaning, coat brushing, and de-shedding. Additional options like hypoallergenic shampoos and flea treatments are also available.
Can the Fur Plan be customized for my pet’s coat type?
Yes, the plan is tailored to your pet’s needs, whether they have long or short coats. Services like matting prevention, conditioning, and detangling are adjusted based on your pet’s coat type.
Is the Fur Plan suitable for pets with sensitive skin?
Absolutely. The Fur Plan includes hypoallergenic bath options to ensure a gentle grooming experience for pets with sensitive skin.
How often should my pet be groomed under the Fur Plan?
The Fur Plan is designed for monthly grooming sessions to maintain a healthy, shiny, and mat-free coat while minimizing shedding.
Does the Fur Plan include additional perks or services?
Yes, you can add-on services like teeth brushing, freshening spritz, or paw and pad moisturizing for a complete grooming experience. Discounts may also apply for multi-pet households.
All You Need to Know About Daycare Fun
What are the requirements for enrolling my pet in daycare?
All pets must be up-to-date on their vaccinations, including rabies, parvo, and bordetella. Documentation from your veterinarian is required before your pet can join the daycare.
How is the safety of pets ensured during daycare?
Pets are supervised by trained staff at all times, and they do not interact with other pets unless specifically allowed and monitored for safety. The facility also offers secure play areas and private spaces for rest.
What activities will my pet enjoy at daycare?
Pets participate in a variety of activities, including supervised playtime, regular potty breaks, and individualized feeding and nap schedules. For added enrichment, training reinforcement can be included.
Can I check on my pet during daycare hours?
Yes! The facility provides options for daily updates, including photos and live camera access for premium packages, so you can stay connected with your pet throughout the day.
Are there discounts available for multiple pets?
Yes, multi-pet discounts are available for daycare services, making it more affordable for families with more than one pet to enjoy the daycare experience.